SHIPPING

WORLDWIDE SHIPPING?

We at PRISSIANA are committed to bringing our products to everyone in the world. Our service delivers to most countries in the world and is dedicated to meeting a variety of shipping needs. We work in conjunction with the most reliable international and domestic couriers to ensure that your package gets to you safe and on time.

ORDER PROCESSING AND DELIVERY TIMELINES?

The standard processing time for the majority of PRISSIANA Eyewear orders will be packed and ready for courier pickup within 5-7 business days. Processing times may also be extended during holidays*, launches/re-stocks, limited-edition releases and promotions. You will receive your tracking information to the email you provided at checkout. Please allow up to three business days hours for the provided tracking information to be updated.

SHIPPING FEES & DELIVERY ESTIMATES?

The type, quantity, and weight of your package may vary, and as such, cost may vary. Shipping costs also vary depending on your location. To get a shipping quotation, please add your selected items to your shopping cart, and enter your shipping address in the checkout page.

Our distribution center is located in Bangkok, Thailand. All rates and transit times are reflective of this location.

Please note that PRISSIANA is not responsible for delays in shipping deliveries that include, but are not limited to the following: customs delays, natural occurrences, air/ground transportation strikes/delays or transfers to international carriers. 

*Please understand that business days do not include weekends or holidays such as but not limited to New Year’s Day, Songkran Festival (Thai New Year's Day), Makha Bucha Day, Visakha Bucha, Buddhist Lent Day, and Labour Day.

LOST PACKAGE?

If you believe your PRISSIANA order is lost in transit, please email us at info@prissiana.co. Be sure to include your full name, order number and email address used to place the order.

Please allow up to 48 hours (Not including weekends and holidays) to receive a response.